Teoría, casos y opiniones de esfuerzos por lograr empresas de clase mundial.
A Fair, Balanced, and Reality-Based Look at Performance Improvement Efforts in Latin American Organizations.
SUMMARY
Online and class-based professor, at US universities and visiting professor in several Latin American universities. Has taught dozens of business, operations, marketing and strategic planning seminars at almost 60 universities in 21 countries. There is no other Spanish speaking author that has published so extensively in the competitiveness improvement /organizational change field. Author of 15 books.
Superlative track record of turning around failing business performance of American, European, and Latin American organizations. Equally at home in executive and line management positions. Developed versatile operations, sales, and marketing strategies that increased profit for Baker Hughes, Sherwin Williams, French TotalFina, Danish Danfoss, Bolland, Paylana, and other organizations. Worked as a Management Consultant for the World Bank, United Nations, Deloitte & Touche and Coopers & Lybrand. Worked for the Argentine Central Government, for state-owned enterprises and non-profit organizations in subjects related to industrial public policy, industry studies and productivity improvement.
MS, Engineering ; MBA; DBA; MS, Education.
- TEACHING
Distance Education / Online Teaching 1986-2006
Certified as Online Instructor, Colorado Technical University.
Kaplan University, Graduate School of Management and University of Phoenix, Axia College. Online Faculty.
Author of distance learning materials and e-books.
Belgrano University, Distance Education College, Professor (1986-2002).See www.ub.edu.ar/distancia
Class-based, Traditional teaching 1966-2006
Has taught at 61 universities in 21 countries, since 1966 . Some US positions are:- University of Miami. Koubek Center. Division of Continuing & International Education (see www.miami.edu; www.miami.edu/koubek y www.Educationmiami.com). Fall and Spring 2006 Semester. Part-time Lecturer at Executive seminars. Subjects: Process Management; Small Business Management; Executive Information Systems; Reward Management.
- Colorado Technical University, at Colorado Springs. Adjunct Professor.2003. Course: Managing Organizational Change. Certified for On-Line Teaching.
- Regis University, School for Professional Studies, Graduate Courses, Denver, Co. Affiliate Professor since 2003 (has not taught courses yet).
- Colorado School of Mines, Division of Economics and Business, Golden, Co. Delivered a Seminar in September, 2003.
Corporate Education. Executive Education Seminars. 1972-2006
Has presented over 500 management seminars in several countries. Has delivered 70 in-company seminars.
Education Management 1998-2002
The Argentine University for Enterprises, www.uade.edu.ar. Area Director, Executive Education.Recruited to overhaul existing executive management program for this educational institution:
- Raised profit margins by 40% and achieved unprecedented sales. Managed P&L, and refocused academic direction and curriculum, area operations and marketing.
- Created superb business program, enhanced university reputation, increased enrollment. Developed and coordinated new graduate programs, attracting more than 100 annual students.
- Managed 40 business professors. Achieved unprecedented efficiency, effectiveness and customer satisfaction. Courses taught: Management Executive Program, Executive Information Systems, Reward Management, and others.
Belgrano University
Associate Dean, Information Technology School, 1986-87. - MANAGER - CONSULTANT
- Positioned struggling $ 70M Argentine tile manufacturing firm for future success . In nine months deployed brand new, innovative business strategies for marketing, sales, operations and manufacturing processes. Boosted revenues, corporate profit margin, and customer satisfaction in a saturated market.
- Established new management sales incentive plan and boosted sales 30% for biotech organization . Implemented significant changes to the selling process and designed a goal sharing system for top and middle managers. Dramatically improved bottom line revenues without changes existing to resources or products.
- Seamlessly transitioned oil company to deregulated environment, improved sales and profits 20% . Gained approval to restructure management responsibilities, product lines, and operations across several manufacturing and service plants. Greatly improved sales and secured competitive industry position.
- Assisted in restructuring, strategic planning, performance measurement and reward management to the government owned electrical company of Uruguay . In the period 1992-2000, helped the company to streamline operations, reduce personnel and increase productivity.
- Provided business valuations, appraisals and M&A (mergers and acquisitions) counseling for numerous companies. Examples: Kraft, Corn Products, Seagram, Cargill, Dana, OCA, Citibank.
- Developed foreign markets for e-books and e-services, for an American e-publisher that provides services and products in Spanish to Latin America, Spain and the US .
- Customized a TQM program, leading to increased productivity and quality in Sherwin Williams, the #2 U.S. paint manufacturer in Argentina.
- Developed outstanding TQM program, leading to prestigious Presidential award. Quickly assessed corporate needs for 800 employees in Paylana, a leader in the Uruguayan textile industry, and facilitated a practical TQM program to establish quality benchmarks, productivity improvements and to speed the export process. Two years later the President of Uruguay awarded Paylana the country’s first National Quality Award.
- Assessed marketing, manufacturing and financial areas for the Argentine operations of this Fortune 500 provider of petroleum products and services.
- Successfully restructured 2 plants, including management, operations processes, staffing and facility reengineering.
- Managed team for market research, R&D, new product development, packaging, and marketing. Launched 200 products, including seven of the top ten best sellers. Cut product development cycle from 12 months to four months. Produced sought-after products.
- Drove strategic planning, new business development and market penetration, including exporting to Russia.
- Introduced significant corporate change, including quality audits, career development and cross training.
- Dramatically improved business performance, leading to 1989 promotion to Chief Financial Officer. Managed 110 employees for all financial planning, accounting, product export and IT areas.
- Restructured operations. Returned company to profitability.
- Established significant business relationships with government offices, banks, embassies and suppliers.
- A complete book (R.Biasca is co-author) was published.
- Some industry studies (example: automobile industry) and special public policy studies were made (examples: incentives to promote manufacturing firms in certain provinces, productivity improvement in Argentina, etc.).
- PUBLICATIONS
- EDUCATION, AWARDS, MEMBERSHIPS
Restructuring Expert. 2004-2005
World Bank (Washington, DC. USA).
This was a special assistance project to the Government of Honduras. The purpose was to study the restructuring of SANAA (the National Water and Sewages Services Company).
President, Management consultant firm. 1993-2006
R. Biasca & Associates, www.biasca.com. Buenos Aires, Argentina.
Founded reputable Argentine management consulting company that specialized in performance turnarounds, productivity improvement, executive information systems and international business for customers in diverse industries, including building materials, energy, pharmaceuticals, and biotechnology.
Local Expert, Strategic Management and Re-engineering. 1994
UNIDO (United Nations, Vienna).
This was a special assistance project to a selected group of nine Argentine metallurgical companies with the purpose of studying which general policies would be effective to help this sector to do the transition to an open economy. R.Biasca was contracted by UNIDO as a local expert to assist CEOs in the strategic planning and turnaround process.
Consultant, Total Quality Management (TQM). 1992-1993
Sherwin Williams, Argentina & Paylana, Uruguay.
Subcontracted by Coopers & Lybrand to produce and deploy Total Quality Management (TQM):
Consultant, Business Strategy and Restructuring 1990-1991
Baker Hughes, Argentina.
Director of New Product Development & Marketing, 1986-1990
Via Valrossa, Argentina.
Recruited to aggressively innovate and market new products for this leading cosmetics manufacturer and direct seller.
Chief Executive Officer. 1984-1986
Intermetra Corporation, New York, USA.
Hired to turnaround the flagging performance of this $20M import/export company based in New York City.
Government Officer and Economic Public Policy Consultant. 1981-1984
Central Argentine Government and different non-profit organizations.
As Assistant to the Minister of Industry, coordinated the formulation of a proposal for an Argentine Industrial Public Policy, with these subsequent results:
Early Career
Worked for Gillette and Siemens (Germany).
There is no other Spanish speaking author that has published so extensively in the competitiveness improvement / business innovation / business transformation/ change management field. First Argentine author to publish a management e-book. Has a website since May, 1997 (www.biasca.com)
Author of 15 books, 42 booklets, 140 papers. Main books: “Are we competitive?” (2001, 2004); “Results.The Formula” (2000, 2004); “Results.Action” (2000,2004). These three last books have with an Internet appendix: www.biasca.com/results. Most recent books: “Organizational Change and Improvement” (2005), “More Competitive Small Business” (2005); “El Nuevo Sistema de Gestión para las PYMEs” (co-author, Norma, Mexico, March 2003; Colombia, June 2003; second edition, 2004). Previous books were: ”Change Management” (1998, with an Internet Appendix: http://www.biasca.com/change; 2000 as e-book in www.e-libro.net), “Intentional Renewals ” (1997), “Competitiveness” (1982), ”Resizing” (1991,1995,1997,1998), ”Downsizing” (1989), ”Efficiency” (1988,1994), ”Productivity” (1984), “An Industrial Public Policy for Argentina” (co-author, 1983).
Education.
Business Administration + Economics + Industrial Engineering + Information Technology + Education Background .
Recognition.
Recipient of 12 scholarships, fellowships and grants from the US, Japanese, and Argentine Governments.
Officer in professional societies.
In 2006: President, American Institute of Industrial Engineers (IIE), Argentina Chapter. In October 2000, he joined the Argentine Engineering Academy as full member. In July 2002, he was designated full member of the Pan American Academy of Engineering.











